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United Nations Peacekeeping Resource Hub (EN)

Training Resources

This refers to all training related documents available on the Peacekeeping Resource Hub, to use for the planning, design, delivery and monitoring of peacekeeping training according to UN standards.

These include documents such as: Guidance on UN peacekeeping training standards (policies, standard operating procedures & guidelines) for Member States national planners, peacekeeping training institutes course directors and trainers/instructors – to ensure necessary mandatory training requirements are met for personnel to be operationally ready for deployment to UN peacekeeping operations. It also includes non-training guidance on requirements on UN peacekeeping performance and operational readiness in general. Other resources include peacekeeping training materials, ready-made presentations, and other instructional support for instructors, to ensure that peacekeeping training is conducted according to UN training standards.

List of Training Resources:

  • Guidelines and Manuals on Training
  • Standard Operating Procedures on Training
  • Mobile Training Team
  • Training Recognition
  • Peacekeeping Training Institutions
  • INSPIRA LMS Manuals
  • Glossary

An accepted handbook, booklet of instructions, a learning resource /source material, set of guidelines or specific instructions showing step by step information to be covered during a training activity, describing the methodology to be used by instructors or trainers or participants. It supports the training objectives and consists of general reference information for prior, during and after training, designed to improve the quality and content of instruction on a concept or skill to be learned.

Please click the link below to download Guidelines and Manuals:

  • Training for all UN peacekeeping Personnel
    • This policy defines what constitutes training for United Nations peacekeeping and outline the roles, responsibilities, and inter-relationships of the different entities involved in UN peacekeeping training.
  • Design, Delivery and Evaluation of Training (Training Cycle)
    • The purpose of these Guidelines is to provide a clear standard for personnel in the Department of Peace Operations (DPO) and peacekeeping operations on how to design, deliver and evaluate individual (not institutional or systemic) training programmes effectively. The guidelines also provide guidance on determining when training can resolve an identified performance gap, and when other non-training solutions should be used.
  • Practical Guide to Peacekeeping Training Evaluation
    • This Practical Guide on Peacekeeping Training Evaluation has been designed to provide peacekeeping training personnel with a step-by-step process for conducting evaluations. The guide supports the DPO Guide on Design, Delivery and Evaluation of Training. The guidelines describe the evaluation methodology that is to be used in peacekeeping training, which is based on the Return on Investment (ROI) approach (Philips & Phillips, 2007) and Kirkpatrick evaluation model (Kirkpatrick, Kirkpatrick, & Kirkpatrick, 2014). 
  • Guidelines on Operational Readiness Preparation for Troop Contributing Countries in Peacekeeping Missions
    • This document provides Troop Contributing Countries (TCCs) and aspiring TCCs with practical guidance on the minimum individual standards and the pre-deployment training required to meet operational readiness expectations before deployment in peacekeeping missions.
  • Military Peacekeeping-Intelligence Handbook (MPKI HB)
    • The Handbook covers a broad spectrum and has been designed to assist both personnel with previous peacekeeping-intelligence training as well as those who are deploying in peacekeeping-intelligence roles for the first time. Since each UN peacekeeping operation is organized differently and hence has different peacekeeping-intelligence capabilities deployed, the principles and examples in this Handbook should be taken as guidelines and best practices, and not as a template. This MPKI HB is part of the Peacekeeping-Intelligence Policy Framework and complies with the Peacekeeping-Intelligence Policy (2019). It should be complemented by the Joint Mission Analysis Centre (JMAC) Handbook and UN Military Peacekeeping-Intelligence training. Throughout, the overarching goals of MPKI will always remain the same: to enhance situational awareness and enable UN decision-making for the protection of UN personnel and the protection of civilians.
  • e-Guide to the United Nations Departments of Peacekeeping Operations and Field Support: A Resource for New Staff at Headquarters
    • The overall objectives of the e-Guide are to: - provide basic information about peacekeeping and the work and role of DPO and DOS in order to equip new staff members with knowledge on issues of importance to both departments, and - facilitate new staff members' transition and induction into the DPO-DOS  Headquarters work environment, thereby enhancing their familiarity with the context and accelerating their abilities to adapt to the organizational culture and contribute to work processes. The information contained in the e-Guide will be relevant to all levels of new staff at UN Headquarters.
  • Global peacekeeping Training Needs Assessment (TNA) was conducted in 2012-13 and identified training needs among civilian, police and military personnel in peacekeeping missions, service centres and at Headquarters. DPO/DOS senior management endorsed the overall findings and recommendations of the TNA Final Report in July 2013.
  • Integrated Assessment and Planning (IAP) Handbook
    • This Handbook should be read in conjunction with the 2013 Policy on Integrated Assessment and Planning (IAP). It provides guidance on methodologies, tools and approaches that may be used to meet the IAP Policy’s mandatory requirements and minimum standards. Some sections of the policy have also required the development of new guidance by relevant parts of the United Nations system, in consultation with a number of United Nations mission and UNCT strategic planners, who also contributed specific sections or experiences. Such inputs have been instrumental in recognizing the diversity of contexts and conditions under which the United Nations is called to undertake integrated assessment and planning processes, and the Handbook has therefore been developed on the basis of accumulated experiences and past practices, and offers flexible tools and critical questions to be asked rather than fixed templates.
  • Mentoring and Advising for OROLSI components- Participant Guide (EN) (FR)
    • The Mentoring and Advising for OROLSI components training material explores the dynamics of the mentor/mentee relationship, with a focus on the adult learning continuum, cross cultural communication and setting SMART goals for mentoring.
  • Drafting correspondence and reports: guidance for peacekeeping personnel
    • This guidance aims at familiarising UN personnel with the forms and uses of each types of written communication so that staff can choose the most appropriate one for a given situation and feel more confident about the writing style. Guidance on what constitutes good content, conventions on formatting, choice of language, tone and style etc, are also exploited.
  • Drafting correspondence and reports: guidance for peacekeeping personnel: Instructors' guide
    • this guidance aims at familiarising UN personnel with the forms and uses of each types of written communication so that staff can choose the most appropriate one for a given situation and feel more confident about the writing style. Guidance on what constitutes good content, conventions on formatting, choice of language, tone and style etc, are also exploited.This Instructor's Guide and Answer Key contains answers to the exercises (WCR Booklet) found in the Writing Correspondence and Reports Booklet, along with “Notes to the Instructor” (in blue font) on items that may need special emphasis during each lesson.

Standard Operating Procedure (SOP) is a standing instruction on how to implement a specific task, process or activity, or how to achieve a desired result. It provides institutional recognition of best practice methods or steps to be followed unless ordered otherwise.

Click on the link below to download the SOPs:

Note: The list of peacekeeping training institutions (PKTIs) is currently being updated. Please refer to the list for PKTIs worldwide and training offered by more than 40 institutions.

Click here to download

The INSPIRA Learning Management System is utilized by the United Nations Secretariat to manage training applications online including mandatory and mission specific induction courses. It is globally available to all UN personnel, including uniformed officers and UN Volunteers.

Kindly note that there are some features that have been added to the INSPIRA LMS to improve its performance. The following features below are now accessible and fully functional in the live environment. Please see attached guidelines, for your reference.

Click on the link below to download the INSPIRA LMS Training Manuals:

Comprehensive Mission Training Plan  

A consolidation of priority civilian, military and police training activities and learning initiatives to be delivered for mission personnel either as individual or collective training, along with other training targeting leadership and management skills and organisational development, all needed to enhance the capacity to contribute to effective mandate implementation. The plan also gives information on issues such as, the mandate and environment in which the training is to be undertaken and the resources available to the mission.

 

Core Pre-Deployment Training Materials  

Generic, specialized, and where appropriate, Mission-specific peacekeeping training materials based on United Nations standards, used in training delivered prior to deployment to a field operation. The materials are used in training delivered by Member States for military and police personnel and formed units in their home countries; and, at designated locations, by the Integrated Training Service (ITS) for civilian personnel.

 

Guidelines  

Recommended practice that allows some discretion or leeway in its interpretation, implementation, or use.

 

Induction Training  

Training that is delivered to DPO/DOS Headquarters staff on arrival at United Nations Headquarters in New York; and to military, police, and civilian personnel on arrival in peacekeeping missions. Training in missions is intended to supplement, and must not duplicate, that provided during the pre-deployment phase.

 

In-Mission Training  

In-mission training refers to all training activities and learning initiatives undertaken after deployment to missions, by military, police, or civilian peacekeeping personnel. It includes induction training delivered on arrival, to equip peacekeepers with knowledge of issues considered to be important to the UN and the mission, and sharing of information required by incoming personnel to enhance their early integration into the system. It also includes ongoing training activities undertaken during their duty assignment, subsequent to induction.

 

Manual  

Comprehensive and step-by-step guide to a particular topic for both beginners and practitioners that also serves as a reference book. A manual details what is given and what is required, explains how to put the presented information into practice, and instructs how to solve problems as they occur. This term is commonly used interchangeably with handbook.

 

Military Training Directives/Police Training Directives  

These are the military and police inputs into the Mission Training Plan. Heads of military and police components are required to issue annual training directives to include mission specific requirements for pre-deployment, induction, and ongoing training.

 

Ongoing Training  

Training or learning activity for military, police, or civilian peacekeeping personnel undertaken during their duty assignment, subsequent to induction, at Headquarters or in a peacekeeping mission. It may include "refresher" training for reinforcing previous individual or collective training and "on-the -job training" to address gaps in attributes, skills and knowledge or enhancement of skills in different areas and at different stages of deployment. It may be based on individual or mission or organisational needs.

 

Operational Training Guidance  

Guidance provided by ITS on methods and best practices on the design, delivery and evaluation of training on operational issues. When providing operational training guidance, ITS works with TCCs and PCCs to integrate the operational advice provided by OMA and PD into pre-deployment training programmes.

 

Pre-Deployment Training  

Generic, specialized and, where appropriate, mission-specific peacekeeping training that is based on United Nations standards and takes place prior to actual deployment to a UN mission. This training is delivered by Member States trainers to all military and police personnel/units in their home countries and by the Integrated Training Service (ITS) of the United Nations for civilian personnel up to Director (D-1) level. According to General Assembly Resolution A/RES/49/37 (1995), Member States have the responsibility for delivery of pre-deployment training for uniformed personnel deploying to UN operations, and the ITS is responsible for developing training materials and offering guidance and assistance to Member States.

 

Reinforcement Training Package  

A set of specialized training materials and information or inter-related programmes put together to enhance or reinforce already existing materials, methodologies, practices or systems with a view to addressing any specific/special needs, reintroduce and reaffirm knowledge and/or skills that participants have previously obtained.

 

Training Manual  

An accepted quality handbook, booklet of instructions, a learning resource /source material, set of guidelines or specific instructions showing step by step information to be covered during a training activity, describing the methodology to be used by instructors or trainers or participants. It supports the training objectives and consists of general reference information for prior, during and after training, designed to improve the quality and content of instruction on a concept or skill to be learned.

 

Training Material  

Printed, recorded, written, video-taped, web based (audio, written or visual) training aids or information used in a training programme to offer guidance and impart knowledge, skills and attitudes to a person /group with a view to enhancing their performance and bringing about behavioural change. The information gives instructional support, i.e. illustrations of a topic/facilitation of a session containing subject matter such as exercises, case studies, etc. Examples include POC Materials, Core Pre-deployment Training Materials, Specialised Training Materials, Videos, Instructors’ Notes and Powerpoint presentations to be used during training.

 

Training  Module  

A specific or standardised part/units or aspect of learning designed to be part of a training course/package, training program online/offline or as part of a workshop which can be completed with or without a trainer or facilitator. It contains basic texts, short handouts for workshops and trainers’ notes. It can be referred to as a sub-element; a short lesson or a collection of lessons to make part of a training programme covering a specific topic or skill with learning objectives and outcomes. It refers to the overarching subject containing a number of different lessons on the same subject.

 

Training  Package  

Set of endorsed standards, guidelines and training material, the total of a set of modules and their associated training information which make up the training programme content or are required for the successful completion of a training activity.

 

Specialised  Training Package  

Comprises of specialized training materials (mainly used by instructors/trainers), which focus on specialized areas/topics or groups, especially priority areas of mandate implementation such as POC, CRSV and CP; related to a specific function or employment category engaged in DPO peacekeeping operations (e.g. military or police experts on mission, political affairs officers) and DOS support (e.g. movement control personnel) that constitute the pre-deployment knowledge and skills required for effective performance on mission.

 

UN Peacekeeping Training Standards   An authoritative document outlining the objective of training, target audience, and course specifications. They may also be supplemented with related training materials which fulfils course specifications.
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